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Frequently asked questions

Cancellation & Refunds

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How do I book a tour?

Choose a tour, pick your travel date and number of travelers, and pay securely online. You'll get instant confirmation by email as soon as your payment goes through — no waiting for a callback.

Can I book a same-day tour?

Yes — same-day booking is open until 9 PM IST the night before. After that cutoff, the earliest available date is the next day, since same-day pickups need early-morning coordination with the vehicle and guide.

Do I need to create an account?

No account or sign-up needed. You just enter your name, email, and phone number at checkout — that's it.

What payment methods and currencies do you support?

Payments are processed securely through Razorpay. Most tours can be paid in Indian Rupees (INR); tours with a US Dollar (USD) price set also let you pay in USD — use the currency toggle on the tour page to switch.

Is my payment secure?

Yes. Card and payment details are handled entirely by Razorpay — we never see or store them — and every payment is cryptographically verified on our server before a booking is confirmed.

Are there any hidden fees?

No hidden fees. The price shown on the tour page — including any add-ons you select — is exactly what you pay.

What's your cancellation policy?

Free cancellation up to 24 hours before your tour starts.

What's included in the price?

Each tour page lists exactly what's included and excluded for that itinerary — things like private transport, guide, and entry tickets typically vary by tour. Check the "Includes" and "Not included" sections on the tour you're booking before you pay.

How do I contact you with a question?

The fastest way is WhatsApp — tap the chat button in the bottom-right corner of any page, or message us directly. You can also email us.